IT'S US STUDIO

By creating an account or using any of OUR PRODUCTS, you are agreeing to these Terms of Service (“Terms”). Violation of these terms may, at our discretion, result in US terminating your account. We’ve written them in plain English because we think you should actually understand what you’re agreeing to.

These Terms apply to every product we build, current and future, so you only have to read one document no matter how many of our apps you use.

We may update these Terms at any time. If we make significant changes, we will refresh the date at the top of this page and notify you by email or with a notice in the app at least 14 days before the changes take effect. Continued use of OUR PRODUCTS after that point means you accept the updated terms.

Definitions

IT’S US STUDIO, US, we, our, or the Company refers to IT’S US STUDIO.
OUR PRODUCTS or Services refers to itsusstudio.com and any product we design, build, and maintain, whether delivered within a web browser, desktop application, mobile application, or another format, including Belly, Workbench, and anything we ship after this page was last updated.
You or your refers to the person who owns an account with one or more of OUR PRODUCTS.

Account terms

You are responsible for maintaining the security of your account and for ensuring that anyone you share it with does the same. We cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You need to be at least 18 years old, or the age of majority where you live if that’s older, and able to enter into a binding agreement to use OUR PRODUCTS. If you’re using them on behalf of a business, you represent that you have the authority to bind that business to these Terms.
You are responsible for all content posted to and activity that occurs under your account, including content posted by and activity of any other users you invite into your account.
You must be a human. Accounts registered by bots or other automated methods are not permitted.

Acceptable use

You agree not to use OUR PRODUCTS to:

Violate any applicable law or regulation
Attempt to gain unauthorized access to our systems or another user’s account
Reverse engineer, decompile, or attempt to extract the source code of the application
Resell, sublicense, or provide access to OUR PRODUCTS to third parties as a service
Scrape, crawl, or extract data from OUR PRODUCTS through automated means
Transmit malware, spam, or any content that is harmful, offensive, or fraudulent

Payment and subscriptions

This section only applies to products that offer a paid plan. If the product you’re using is free, none of this affects you.

Where a product offers a paid subscription, payments are processed by Stripe, and by subscribing you agree to pay the applicable fees.
Some paid products offer a free trial. If a trial applies, its length and what happens afterward is described where you sign up. If you do not pay after a trial ends, your account enters a locked state (your data is preserved but the app is inaccessible) until it’s eventually deleted per the schedule in Cancellation and termination.
If you switch between billing intervals (for example monthly to annual), the timing of the change and any resulting charge or credit is described in-product at the time you make the switch.
All fees include all taxes, levies, or duties imposed by taxing authorities, which we collect and remit on your behalf where required.
Unless a product states otherwise, we offer a 30-day no-questions-asked refund policy. If you’re not satisfied for any reason within your first 30 days of a paid subscription, you can request a full refund and we’ll process it promptly.

SMS and phone number notifications

This section only applies to products that send SMS notifications. If the product you’re using doesn’t text you or your customers, none of this affects you.

Where a product sends SMS notifications on your behalf (for example, to your customers), you are responsible for collecting valid consent from each recipient before enabling SMS for them. SMS will not be sent to someone until that consent is recorded.
You agree to comply with all applicable messaging laws in your jurisdiction, including the Telephone Consumer Protection Act (TCPA) in the United States and Canada’s Anti-Spam Legislation (CASL).
Fair use applies to any “unlimited” notification allowance: it covers legitimate, product-related messages at normal usage volumes. It does not cover bulk marketing, unsolicited messages, or automated message generation designed to get around messaging platform limits. If we see usage that looks abusive, we’ll reach out first: we won’t cut you off without a conversation, except where usage is clearly outside the spirit of what the plan is for.

Cancellation and termination

You are solely responsible for properly cancelling your account through your account settings. An email or support request to cancel is not automatically considered cancellation. If you need help, contact US at hello@itsusstudio.com.
If you cancel a paid subscription before the end of your current paid period, cancellation takes effect at the end of that billing period and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.
Upon cancellation, your account enters a 30-day grace period where your data is preserved but the app is inaccessible. After 30 days, all content is permanently deleted from active systems. After 60 days, all content is permanently deleted from our backups. We cannot recover this information once it has been permanently deleted.
We reserve the right to suspend or terminate your account and refuse any and all current or future use of OUR PRODUCTS at any time. Suspension means you and any users on your account will not be able to access the account or any content in it. Termination will furthermore result in the deletion of your account and all associated content.
If we terminate your account without cause, we will refund any prepaid time remaining on your subscription.
Verbal, physical, written, or other abuse (including threats of abuse or retribution) directed at a Company employee will result in immediate account termination.

Modifications to the service and prices

We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of OUR PRODUCTS with or without notice.
If we significantly change the pricing of a paid product, we will give at least 30 days’ notice and will notify you via the email address on record before the new pricing takes effect on your account.

Uptime, security, and privacy

Your use of OUR PRODUCTS is at your sole risk. We provide the Services on an “as is” and “as available” basis, with no warranties of any kind, express or implied, including any implied warranty that OUR PRODUCTS are fit for a particular purpose, of satisfactory quality, or non-infringing. We do not offer service-level agreements but take uptime seriously.
We take many measures to protect and secure your data through backups, redundancies, and encryption. All data is encrypted in transit via SSL/TLS.
You agree that IT’S US STUDIO may process your data as described in our Privacy Policy and for no other purpose. On rare occasions, our staff may access your data to help with support requests (with your express consent), to fix errors in automated processing, to safeguard OUR PRODUCTS and investigate potential abuse, or to the extent required by applicable law.

Your data

Any data you create in OUR PRODUCTS belongs to you. We don’t sell it, share it, or use it for anything other than providing you the service, and we don’t use your content to train AI or machine learning models.

If a product involves you handling other people’s personal information (for example, your customers’ contact details), you are responsible for that data, and you represent that you have the right to collect and store it in accordance with applicable privacy laws.

For more detail on how we handle data, see our Privacy Policy.

Copyright and content ownership

All content posted within OUR PRODUCTS must comply with applicable copyright law.
You give US a limited license to use the content posted by you and your users in order to provide the Services to you, but we claim no ownership rights over those materials. All materials you submit to OUR PRODUCTS remain yours.
We do not pre-screen content, but we reserve the right in our sole discretion to refuse or remove any content that is available via OUR PRODUCTS.
IT’S US STUDIO or its licensors own all right, title, and interest in and to OUR PRODUCTS, including all intellectual property rights. You obtain no ownership rights in OUR PRODUCTS as a result of your use. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from IT’S US STUDIO.

Reporting infringing content. If you believe content available through OUR PRODUCTS infringes your copyright, email US at hello@itsusstudio.com with a description of the work you own, the material you believe infringes it, its location within the product, and your contact information. We’ll review the report and remove or disable access to the content if it’s warranted.

Feedback

If you send US feedback, ideas, or suggestions about OUR PRODUCTS, you give US a non-exclusive, royalty-free license to use them to improve OUR PRODUCTS, without any obligation to credit or pay you. We won’t claim ownership over your feedback itself, just the right to act on it.

Beta and experimental features

We occasionally release features labeled as beta, early access, or experimental. These are provided for testing and feedback, may change or be removed without notice, and aren’t held to the same reliability standard as the rest of OUR PRODUCTS. Don’t rely on a beta feature for anything business-critical.

Liability

You agree that IT’S US STUDIO is not liable to you or to any third party for damages of any kind that result from the use of OUR PRODUCTS, the inability to access data, or unauthorized access to your data or account. IT’S US STUDIO is also not liable for damages of any kind related to actions of any third party that uses OUR PRODUCTS, or any other consequences related to these Terms or OUR PRODUCTS.

To the extent liability cannot be fully excluded under applicable law, our total liability to you for any claim arising from these Terms or your use of OUR PRODUCTS is limited to the amount you paid US for that product in the 12 months prior to the event giving rise to the claim, or CAD $100 if you did not pay US anything.

Indemnification

You agree to indemnify and hold IT’S US STUDIO harmless from any claims, losses, or damages (including legal fees) arising from your use of OUR PRODUCTS, your violation of these Terms, or your violation of any third party’s rights.

General terms

Severability. If any part of these Terms turns out to be unenforceable, the rest of the Terms stay in effect.
No waiver. If we don’t act on something you do in violation of these Terms, that doesn’t mean we’ve waived our right to act on it later.
Entire agreement. These Terms, together with our Privacy Policy, make up the whole agreement between you and IT’S US STUDIO for your use of OUR PRODUCTS, and replace any earlier agreements about that use.
Force majeure. We’re not responsible for delays or failures caused by events outside our reasonable control, including outages at our hosting or infrastructure providers, natural disasters, or other events of that kind.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets, as described in our Privacy Policy.

Governing law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein. Any disputes will be resolved under that law. We’ll always try to resolve things directly and reasonably before either of us considers formal legal action.

Contact

Questions about these Terms? Email US at hello@itsusstudio.com.